摘要：本银行客户关系系统是使用JSP编程语言和SQL Server2000以上版本数据库共同来完成的，采用面向对象方法，对银行客户关系系统进行设计与实现。分析设计了银行客户关系系统的静态模型和动态模型，完成了系统开发的分析、设计和实现的工作。本银行客户关系系统通过Web方式完成用户与系统的交互，系统的功能模块具体有客户管理模块、业务信息管理模块、统计信息管理模块。本系统的开发采用现有成熟技术为参照，共享源码为模板，结合本课程网站的实际需求进行分析和功能调整，探讨了利用JSP开发银行客户关系系统的过程。
关键词：银行客户关系，管理，系统

Abstract: The bank customer relationship system is the use of JSP and SQL Server2000 database programming language common to complete, object-oriented approach, on the banks customer relationship systems design and implementation. Analysis and design of the bank customer relationship system static and dynamic models, the completion of system development analysis, design and implementation work. The bank customer relationship system is accomplished through the Web user and system interaction, the system function modules have specific customer management module, business information management module, statistical information management module. The development of this system using existing proven technology as a reference, sharing source code as a template, combined with the actual needs on this course site analysis and functional adjustment of the use of JSP Development Bank, the process of customer relationship system.
Keywords: Customer Relationship, management, system